These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Able Era LTD, the owner and operator of this Website (MyNeuro, www.my-neuro.co.uk). Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, “User” or “Users” means any third party that accesses the Website and is not either (i) employed by Able Era LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Able Era LTD and accessing the Website in connection with the provision of such services. You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual Property and Acceptable Use

    • All Content included on the Website, unless uploaded by Users, is the property of Able Era LTD, our affiliates or other relevant third parties. In these terms and conditions, “Content” means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software, and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website, you acknowledge that such Content is protected by copyright, trademarks, database rights, and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo, or service mark displayed on the site without the owner’s prior written permission.

    • You may, for your own personal, non-commercial use only, do the following: a. Retrieve, display, and view the Content on a computer screen.

    • You must not otherwise reproduce, modify, copy, distribute, or use for commercial purposes any Content without the written permission of Able Era LTD.

Prohibited Use

    • You may not use the Website for any of the following purposes: a. In any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website; b. In any way which is harmful, unlawful, illegal, abusive, harassing, threatening, or otherwise objectionable or in breach of any applicable law, regulation, governmental order; c. Making, transmitting, or storing electronic copies of Content protected by copyright without the permission of the owner.

Links to Other Websites

    • This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Able Era LTD or that of our affiliates.

    • We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

    • The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy

    • Use of the Website is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please follow the link at the bottom of the page.

Availability of the Website and Disclaimers

    • Any online facilities, tools, services, or information that Able Era LTD makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality. Able Era LTD is under no obligation to update information on the Website.

    • Whilst Able Era LTD uses reasonable endeavors to ensure that the Website is secure and free of errors, viruses, and other malware, we give no warranty or guarantee in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

    • Able Era LTD accepts no liability for any disruption or non-availability of the Website.

    • Able Era LTD reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of Liability

    • It is your duty to review product labels and confirm that the ingredients and nutritional information meet your dietary needs or allergy limitations. All of our items are offered as dietary supplements and are not meant to diagnose, treat, cure, or prevent any diseases. Always seek advice from your healthcare provider before taking any dietary supplements.

    • If you need more detailed dietary information and guidance, please reach out to Headstrong directly. They will make every reasonable effort to ensure you are fully informed and comfortable with using the products. Alternatively, consult with your doctor or medical professional to determine if the products are suitable for your dietary needs and restrictions.

    • These Terms and Conditions do not limit our liability for death or personal injury caused by our negligence, breach of contract, or breach of statutory duty, nor do they affect your statutory rights.

    • Additionally, we will not be considered in breach of contract or these Terms and Conditions for any delay or failure to perform our obligations if such delay or failure is due to circumstances beyond our reasonable control.

    • Our maximum liability for any order under this contract will be limited to the retail price of the goods and the delivery cost specified in the original order.

    • We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

    • To the maximum extent permitted by law, Able Era LTD accepts no liability for any of the following: a. Any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill, or commercial opportunities; b. Loss or corruption of any data, database, or software; c. Any special, indirect, or consequential loss or damage.

General

    • You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

    • These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then-current version.

    • These terms and conditions, together with the Privacy Policy, contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements, or agreements that might have taken place in relation to the terms and conditions.

    • The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

    • If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

    • Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

    • This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Returns Policy

You have 30 days from the date you receive your item to initiate a return. To qualify for a full refund, all products must be unopened, unused, and have all seals intact.

Our quality assurance team will inspect all returned items upon receipt. If the above criteria are not met, we cannot issue a refund, and the items will be returned to you at your expense. We reserve the right to determine, at our sole discretion, if returned merchandise is in saleable condition.

If you receive a damaged, faulty, or incorrect item, please get in contact with us. Please note that we do not offer exchanges; you will need to place a new order and return the original item for a refund.

This policy is in addition to your legal rights.

Shipping Policies

    • We ship to all locations within the UK.

    • Orders are processed and shipped within 1-3 business days after the payment has been received and confirmed.

    • Delivery times may vary depending on your location. Standard delivery typically takes 3-5 business days.

    • Customers are responsible for ensuring their delivery address is correct and complete.

    • MyNeuro is not responsible for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect.

Contact Information

For any questions or concerns regarding these terms and conditions, policies, or any other inquiries, please contact us at:

    • Email: [email protected]
    • Live chat: Live chat with us using the widget at the bottom right of every page.

Thank you for choosing MyNeuro. We appreciate your business and look forward to serving you.